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How can we help?
What do you need help with?
Describe the problem in your own words. The more detail you give, the quicker we can sort it.
The more you tell us now, the less back and forth later. It helps to include:
- What you were trying to do, and what happened instead
- Any error message, word for word (paste a screenshot if you can)
- The domain, email address or service it’s about
- When it started, and anything that changed around then
Our assistant replies straight away and brings in the support team when it needs a person.